dada 8 Privacy Policy
This document clearly explains how your personal information is collected, for what purposes it is processed, and how it is kept secure when you register and use services on the dada 8 platform.
1. Introduction and Scope
This privacy policy applies to all users of the dada 8 platform — from before membership registration and, in some cases, even after an account is closed. By browsing the site, opening an account, or using any service, you are considered to have accepted the terms of this policy.
dada 8 believes that user privacy is a fundamental right. We therefore collect only the information genuinely needed to provide our services, and under no circumstances is it sold to third parties without consent.
2. What Information We Collect
At various stages of opening an account and using services on dada 8, different types of information are collected automatically or directly from you. The information collected can be grouped as follows:
2.1 Registration and Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and encrypted password
- National ID card or passport details (when required to verify identity)
- Permanent address and country
2.2 Financial and Transaction Information
- Deposit and withdrawal amounts and dates
- Partial mobile banking account number details (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction reference numbers and status
2.3 Usage and Technical Information
- IP address and device type
- Browser type, version, and operating system
- Time of site access and session duration
- Which pages were visited, which games were played, and the type of bets placed
- Information collected through cookies and similar tracking technologies
3. Purposes of Data Use
Collected information is used only for specific and legitimate purposes. dada 8 does not process data for any excessive or unrelated purposes.
- Account Management: To handle registration, verify logins, and ensure account security.
- Transaction Processing: To complete deposits and withdrawals and to maintain transaction history.
- Service Improvement: To analyse platform performance in order to improve the user experience.
- Customer Support: To help resolve issues via live chat or email.
- Fraud Prevention: To detect suspicious activity and keep accounts secure.
- Age Verification: To ensure that only individuals aged 21 or above can use the service.
- Communication: To send important notices, security alerts, and relevant information.
As part of dada 8's responsible gaming policy, users' playing patterns are monitored. Anyone displaying unusual or at-risk behaviour is offered appropriate support.
4. Sharing Data and Third Parties
dada 8 never sells your personal information. However, in certain situations, sharing information with trusted third parties may be necessary for the service to operate properly.
4.1 Who May Receive Your Information
- Payment Processors: The minimum necessary information shared with bKash, Nagad, Rocket, Upay, and relevant banking systems to complete transactions.
- Technology Service Providers: Companies engaged in hosting, security, and analytics services, who are bound by strict confidentiality agreements with us.
- Game Studios: Session-related technical data shared with Evolution, Pragmatic Play, JILI, or other game providers to ensure the technical operation of the service.
- Legal Authorities: When providing specific information is required by applicable law or a court order.
4.2 What Is Never Done
- Selling or transferring information to advertising companies or data brokers.
- Sending information to third parties for marketing purposes without your consent.
- Processing information for any purpose not described in this policy.
5. Cookies and Tracking Technology
dada 8 uses cookies and similar technologies to improve website browsing. Cookies are small text files stored on your device that help maintain the functionality of the site.
5.1 Types of Cookies
- Essential Cookies: These are necessary to keep login sessions active and to manage security tokens. These cookies cannot be disabled.
- Functional Cookies: Used to remember language preferences, game history, and user setting preferences.
- Analytics Cookies: Used to review page views and usage patterns on the site; they do not reveal any individual's identity.
You can disable non-essential cookies through your browser settings. However, this may limit some features of the site.
6. Data Retention and Deletion
How long your information is retained depends on the type of data and the reason it was collected. dada 8 does not hold any information beyond what is necessary.
- Active Account Data: For as long as the account remains active and, where legally required, beyond that.
- Transaction Records: Retention for a specified period is mandatory under financial regulations.
- Technical Logs: Typically 90 days, up to a maximum of one year if required for a security investigation.
- After Account Closure: Identity and transaction data are permanently deleted after the designated retention period ends.
7. Security Measures for Data Protection
All data stored on the dada 8 platform is protected by industry-standard technical security measures.
Encryption
All data transmissions are encrypted using SSL/TLS technology. Passwords are never stored in plain text — strong hashing algorithms are used.
Access Control
Only authorised staff may view user information, and only for specific purposes. All access is logged and regularly audited.
Regular Review
Security measures are reviewed regularly and updated to address new threats.
Server Protection
Data is stored in secure data centres. Firewalls, intrusion detection, and regular backup processes are in place.
8. User Rights
Every registered member of dada 8 has the following rights regarding their personal information:
- Right to Access: If you want to know what information we hold about you, contact us via live chat or email.
- Right to Rectification: You may request that incorrect or incomplete information be corrected.
- Right to Erasure: Where there is no legal obligation to retain it, you may request that your personal information be deleted when your account is closed.
- Right to Withdraw Consent: You may withdraw any consent you have voluntarily given for marketing or communications at any time.
- Right to Portability: You may request a copy of your information in a structured format.
- Right to Object: You have the right to object to certain types of data processing.
To exercise these rights, contact dada 8's support team 24/7 via live chat or email in Bengali or English. We will process requests within a reasonable time.
9. Protection of Minors
dada 8's services are only for individuals aged 21 or above. We do not knowingly collect information from any minor.
If a parent or guardian believes their child's information is held by us, please contact our support team immediately.
10. Policy Changes and Contact
dada 8 reserves the right to update this privacy policy as needed. If any significant changes are made, registered users will be notified by email or via a notice on the platform. Continued use of the site after a change is considered acceptance of the new policy.
If you have any questions or comments about this policy, please contact our support team directly:
To learn more about us, visit the About Us page, and for answers to common questions, visit the FAQ section.